If you experience issues with the app, please review the following:
a) Ensure you have a stable internet connection;
b) Check that your app is up to date. You can find the latest version in the app settings (we provide examples for both Android );
c) If you’re already using the latest version and still facing problems, try uninstalling and reinstalling the app, then restart your device.
If the issue persists after reinstalling, please reach out to us via the contact form on our website or chat, providing the more details.