FAQ

All our teams extend their sincere condolences to you. If your loved one was registered on our site, we invite you to contact our customer service team and attach the following doc...

People carrying out certain professions, such as notaries, magistrates, bailiffs and police officers, are not allowed to gamble and can therefore not register on this online bettin...

No. Legislation prohibits multiple accounts on the same betting site. If you have forgotten your login details, you can retrieve your account by entering your email address on the ...

Residents of certain countries are not allowed to register with Bet777.be. If your country does not appear in the list of countries of residence available in the registration form,...

If your account has been suspended, several reasons may explain it. In some cases, your account may simply be under review by our teams.Here are the most common reasons: Security v...

It depends on the type of exclusion you have set up. Have you set up a 6-month exclusion or a gaming break? You must wait until this period ends before you can reconnect. Once the ...

You no longer want to receive our communications? That’s a shame! To unsubscribe, please go to your account settings or contact our customer service. Remember that you can choose y...

If you can no longer log into your account, several reasons are possible: 1. Did you forget your password?If you have entered the wrong password several times, your account may be ...

If you can't register, perhaps you already have a Bet777.be account. As a 100% legal site certified by the Belgian Gaming Commission, we attach great importance to compliance with ...

If you are unable to authenticate, here are the checks to perform depending on your situation: You are using ItsMe Make sure your data in the ItsMe app is up to date Check that yo...

We understand that you may want to close your account. This process is simple, and our team is here to support you.  Closing your account To request the closure of your account, co...

For any requests regarding your personal data, we invite you to contact our customer service with detailed information about your request. In the case of a data deletion request, y...

This is indeed possible by contacting our customer service. Your request can be processed, and our teams will send you your data as soon as possible.

For security reasons, it is not possible to change your username.A single account is authorized per person, it is also not possible to create another account with the username of y...

You cannot change your first name or last name from your player account. To request this change, send our customer service a copy of your new ID card showing your new first or last...

If you would like to change the email address linked to your account, click the "forgot password or email" button on the login page. You can then authenticate via Itsme and change ...

To get a summary of your deposits and withdrawals, please contact our customer service. Our teams will then be able to provide you with the total amount you have deposited and with...

As per our general terms and conditions, a single account is allowed per player, even if you want to close your current account.However, you can change your email address if you wi...

If you do not yet have an account on Bet777, but you do have one on Casino777.be, you can indeed log in to Bet777 with your usual credentials, and a mini registration form will the...

To retrieve your username or password, click on "Forgot password" in the "Login" menu and enter the e-mail address linked to your account. You will then receive a link to choose a ...

Yes. You are obliged to inform us of any changes to your personal information. CHANGE MY ADDRESS

Yes, you must be registered to bet on our site. REGISTER NOW

No. Registration on our online betting site is completely free.

We confirm the recent implementation of enhanced technical measures aimed at ensuring compliance with the rules for accessing and using our platform. Creating a player account is e...

Authenticating yourself on our site couldn't be easier!You have several choices: Authenticate with ITSme Authenticate by taking a few photos of your documents To authenticate with ...

You want to create an account with Bet777? It’s easy and free! Simply complete the form at the top-right of the page Register and register your account.

You can change your phone number directly from your account: Log in to your account and open your profile. Go to “Personal information”. Change your phone number and save the change.

To change your personal details, go to your account and then into the My details tabYou can only change your postal address. If you would like to change other details (email addres...

On the login page, click on ‘Log in with ItsMe’: You then have two options: Scan the QR code with your ItsMe app and then enter your personal code to confirm the connection Enter y...

The easiest and quickest way is simply to authenticate/register with ItsMe to validate your account.If additional documents are required, you also have the option to send them to u...