If you are unable to make a deposit, several reasons are possible:
- Your balance is insufficient: reload your bank or prepaid card and try again
- You made an error in your information (card number, expiration date...): check your information and try again
- You have reached your usage/deposit limit: try again later
- A technical problem occurred at the bank level: try again later
- You have activated a pause on our site: you must wait until the set period ends before making a new deposit
- You are trying to use a credit card. Please note that we do not accept credit card transactions.