FAQ
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What Is Responsible Gaming?
At Bet777, we want to make sure that our bets are enjoyable and that our players remain safe. With Bet777.be, you can establish deposit limits to make sure your budget is safely ma...
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I feel like I am losing control of my gambling behavior. How can I get back control?
At Bet777, we think that gambling should above all remain fun and entertaining. If you think you are addicted to gambling, you can ask to be banned from gambling, temporarily or pe...
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A friend or member of my family is addicted to gaming. How can I help them?
If you think a friend or family member has developed a gaming addiction, the first step is to refer them to specialist help services. Located around Belgium, these centers can prov...
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I am worried about losing too much money when betting. How can I set myself limits?
At Bet777, we believe gaming should remain fun and we encourage you to take all necessary measures if you think you have developed a gaming addiction. Therefore, you can set yourse...
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How do I know if I am addicted to gambling?
At Bet777, we think that gambling should above all remain fun and entertaining. We therefore encourage you to play and bet responsibly. To find out if you are addicted to gambling,...
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I want to take a break or exclude myself for some time. How do I do it?
Do you want to take a step back from games of chance so you don’t lose control?We have various moderation tools to allow you to better manage your gaming behaviour. For this, you c...
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I would to like to ban myself from gaming. How do I do it?
Do you feel the need to stop playing permanently? You can ban yourself from gaming by following the instructions available on the Gaming Commission website. A gaming ban is a perma...
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What is a self-exclusion?
By activating a self-exclusion, you voluntarily block yourself from our website for a duration of at least 6 months.It is a preventative measure that allows you to take back contro...
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What is a break?
A break is a voluntary block of your account on our site for a specified period of time. It serves as a preventative measure. You can still log in to your Bet777 account, but you w...
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What is the stake limit?
In addition to deposit and loss limits, you can also set stake limits. These limit your spending by setting a maximum amount of stakes for a period of 24 hours, 7 days and 30 days....
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What are loss limits?
In addition to deposit and stake limits, you can also set loss limits. These limit your losses by setting a maximum amount of losses for a period of 24 hours, 7 days and 30 days. ...
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What is ROBIN?
ROBIN is the personification of responsible gaming at Bet777 and a companion for all our players. It’s a tool developed to guide you and give you personalized advice so you can kee...
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My request to deactivate the default limit has been denied and I don't understand why?
If the Gaming Commission has refused your request for deactivation, it is because you are listed as being in default of payment in the file of the Central individual credit registe...
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I have a personal deposit limit higher than the default limit, but I can't deposit anymore?
The most restrictive deposit limit is always applied. If you have not requested to remove your default limit, it will remain in effect. This default limit will also remain in effec...
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I had turned off my default limit before 20 October 2022 and I can no longer deposit?
The Royal Decree of 19 June 2022 requires that deposit limits be reset and reduced to €200 per week on all player accounts. Removing it requires an active request from you which ca...
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I disabled my default limit, but I can no longer deposit?
One of your personal deposit limits may have been reached. Check in the account settings or via the deposit tab.
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I would like to turn off my legal limit, is that possible?
Yes.To do this, go to your account settings and click on the "remove limit" button: Your request will automatically be forwarded to the Gambling Commission. Within 72 working hou...