FAQ

How do I create an account on Bet777?

You want to create an account with Bet777? It’s easy and free! Simply complete the form at the top-right of the page Register and register your account.

I would like to change the email address linked to my account. How can I do it?

If you want to change the email address linked to your Bet777 account, please contact our customer service via the contact form, the Live Chat, or by email at service@bet777.be.You...

I can’t log into my account. Why?

If you can no longer log in to your Bet777 account, there are several possible reasons: • You have entered the wrong password several times. For your security, your account has the...

My account has been suspended. What should I do?

Has your account been suspended and you don’t understand why? There are many reasons why this could be the case. For example, your account may be being verified.For more informatio...

I would like to cancel my self-exclusion. Is this possible?

If you have activated a 6-month self-exclusion on our website, you must wait until the end of this period to be able to log back in. Once the deadline has passed, the exclusion wil...

I'd like to close my account. How can I do this?

We're sorry you've decided to leave our site. We strive to provide you with a variety of bets and new features to maximize your experience. Didn't find what you were looking for? Y...

I have lost my password and/or my username. How can I retrieve them?

To retrieve your username or password, click on "Forgot password" in the "Login" menu and enter the e-mail address linked to your account. You will then receive a link to choose a ...

I can't register at Bet777.be. What should I do?

If you can't register, perhaps you already have a Bet777.be account. As a 100% legal site certified by the Belgian Gaming Commission, we attach great importance to compliance with ...

Authentication mandatory from 1 May 2025

From 01/05/2025, new rules require you to be verified in order to play on your account.Therefore, a message may have appeared on your account for the past few weeks.Rest assured, t...

How do I use Itsme to authenticate my account?

Authenticating yourself on our site couldn't be easier!You have several choices:Authenticate with ITSmeAuthenticate by taking a few photos of your documentsTo authenticate with ITS...

How do I authenticate my account using the ‘Take photos’ option?

Authenticating on our site couldn’t be easier!Several options are available: Authenticating with ItsMe ; Authenticating by taking several photos of your documents. Our Veriff photo...

How can I login with ItsMe?

On the login page, click on ‘Log in with ItsMe’: You then have two options:Scan the QR code with your ItsMe app and then enter your personal code to confirm the connectionEnter you...

How do I contact customer service from my computer?

Do you want to contact us using your computer? Here is what to do.At Bet777, go to the HELP CENTER menu located on the top right of the screen, then select Message us on the end of...

I don’t want to receive emails or communications from Bet777 anymore. Where can I disable them?

You no longer want to receive our communications? That’s a shame! To unsubscribe, please go to your account settings or contact our customer service. Remember that you can choose y...

I’ve moved. Do I need to inform you?

Yes. You are obliged to inform us of any changes to your personal information. CHANGE MY ADDRESS

How do I change my personal details?

To change your personal details, go to your account and then into the My details tabYou can only change your postal address. If you would like to change other details (email addres...

Which professions are banned from gaming?

People carrying out certain professions, such as notaries, magistrates, bailiffs and police officers, are not allowed to gamble and can therefore not register on this online bettin...

Can I have more than one account at Bet777.be?

No. Legislation prohibits multiple accounts on the same betting site. If you have forgotten your login details, you can retrieve your account by entering your email address on the ...

Do I have to pay to register at Bet777.be?

No. Registration on our online betting site is completely free.

My country is not on the registration form. Why is this?

Residents of certain countries are not allowed to register with Bet777.be. If your country does not appear in the list of countries of residence available in the registration form,...

Do you have to register to bet on Bet777.be?

Yes, you must be registered to bet on our site. REGISTER NOW

How old do I have to be to bet on Bet777.be?

Bet777.be is FORBIDDEN to anyone under the age of 21.

I would like to change my username. Is it possible?

For security reasons, it is not possible to change your username.A single account is authorized per person, it is also not possible to create another account with the username of y...

I would like to close my account to create a new one. Is this possible?

As per our general terms and conditions, a single account is allowed per player, even if you want to close your current account.However, you can change your email address if you wi...

I can’t update my telephone number. How do I do it?

Have you changed your telephone number? To update your number on your Bet777 account, please contact us via the contact form, the Live Chat, or the email address service@bet777.be ...

I haven't been able to authenticate myself. What should I do?

If you cannot authenticate, there are several possible reasons:If you use ItsMe:Make sure your credentials in the application are up to date.If you take photos:Ensure that your doc...

I have a Casino777 account. Can I use it on Bet777?

If you do not yet have an account on Bet777, but you do have one on Casino777.be, you can indeed log in to Bet777 with your usual credentials, and a mini registration form will the...

How do I upload my personal documents?

The easiest and quickest way is simply to authenticate/register with ItsMe to validate your account.If additional documents are required, you also have the option to send them to u...